IconMarch 17th, 2020
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Hawaiian Airlines noted for being the most punctual airline in the U.S for 16th consecutive years 

There are some instances where the airline passengers’ flights were a bit delayed and more often for longer spells like when traveling around the United States specifically last year as per the report released by the government. Canceled flights are also a cause of delay and as a result, many passengers bumped off overcrowded flights. Nevertheless, passengers are being understandable and trying to learn to take it all although the rate of complaints remained unchanged since 2018.

According to the Transportation Department, almost 79% of the domestic flights last year arrived within 15 minutes of the scheduled period which falls on the government’s definition of being on time. The given percentage was down from 79.2% in 2018.

For the 16th consecutive years, Hawaiian Airlines once again took home the prize for being the nation’s most punctual airline. Hawaiian Airlines was able to score an 87.7% on-time mark which is said to be blessed by good weather where it operates the majority of its flights. It was then followed by Delta Airlines that score 83.5%. Then, the best to worst airline companies were also revealed in a particular order. Alaska Airlines comes in, followed by Southwest Airlines, Spirit Allegiant, American Airlines, United Airlines, JetBlue Airways, and low-cost carrier Frontier Airlines that holds a score of 73.1%.

In addition to providing the names of the best and worst carriers, the Transportation Department also open that almost 300 domestics flights were stuck on the ground for about three hours or longer. It increases drastically by 50% from last year’s data. Also, another 26 international flights were delayed on the ground by almost four hours but it was seen as an improvement from 61 in 2018. Given that scenario, airlines can be fined for such long tarmac delays.

In terms of cancellation, the figure rose to 1.9% up from 1.7% in 2018. It’s good to know that Hawaiian Airlines has the lowest cancellation rate while American Airlines, Southwest Airlines, and United Airlines holds the highest rates in terms of flight cancelations. The given three big airline companies are the only carrier in the United States that owns Boeing 737 Max jets. In March 2019, they were forced to scrub thousands of flights after the planes were grounded wherein it follows two deadly crashes overseas.

To date, complaints being filed with the government remained rare and almost the same in 2018. Some consumer advocates explained that many aggrieved passengers don’t even bother to file a formal complaint to the Transportation Department.

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